At Pondy Archies, we value your trust and strive to make your shopping experience smooth and enjoyable. Please read our Cancellation & Refund Policy carefully before placing an order.

1. Order Cancellation

• To cancel an order, please contact us immediately via email at [email protected] or call/WhatsApp us at +91 98658 60398.
• Once an order has been processed or shipped, it cannot be cancelled.

2. Refund Policy

• Refunds are issued only for cancelled orders (as per the above timeline) or in cases where:
• The product received is damaged or defective.
• The wrong item has been delivered.
• Refunds will be processed back to the original payment method within 7–10 business days after approval.
• Shipping charges, if any, are non-refundable.

3. Contact for Support

For all cancellation, refund, or return requests:

📧 Email: [email protected]

📞 Phone/WhatsApp: +91 98658 60398

Our support team will guide you through the process and ensure a quick resolution.